Referrals from the public can be an important source of information to the FRC. If you think that your complaint falls within one of our areas of responsibility listed below, or you would like to complain about how we have performed our responsibilities, please fill in our online complaints submission form
We will inform you whether your complaint is a matter which the FRC can consider, and in what way, or we will guide you to an alternative body to which to direct your complaint, if appropriate.
The areas which we can consider are set out below. Our responsibilities in these areas are varied: some are statutory, and we may only be able to take action as permitted by relevant legislation. Others are non-statutory or voluntary arrangements and there may be limitations on what types of complaints we can review.
Before submitting your complaint, please click on each link for more information about how, and the extent to which, we can review complaints in that area.